Frequently asked questions short, clear answers

From €99, plus a €40 call-out fee. A surcharge applies in the evening, at night, at weekends and on public holidays.

From €99, plus a €40 call-out fee. You hear the price upfront.

SKG** from €89 and SKG*** from €129, fitting included.

In Roermond usually within about 15 to 25 minutes, in the villages depending on the distance. Click your place in the service area for an estimate.

Yes. We only open once it's clear you live there or are authorised, for example with ID, a tenancy agreement or post in your name.

Yes, by card or in cash. With a card payment you also get an invoice.

They are Dutch burglary-resistance ratings. More stars means a lock withstands an attack for longer. Insurers often require at least SKG** on outside doors.

No. We open cars, but we don't cut or programme car keys.

Yes, a 1-year guarantee on our work. The manufacturer's warranty also applies to locks and cylinders.

Yes, for shops, offices, owners' associations and landlords too. Businesses can pay on invoice. See business.

If you cancel an emergency job later than 10 minutes after calling, we charge the €40 call-out fee.